The policy differs depending on the payment method selected at the time of application.
・ If you selected “Automatic Payment upon Winning” (credit card charged immediately when you win):
Payment is processed automatically once you are confirmed as a winner. After payment, cancellations, changes, or refunds are not possible. After payment, cancellations, changes, or refunds are not possible.
・ If you selected “Pay after Winning”:
If payment is not completed by the deadline, the ticket will be returned to the system.No penalties will be imposed in this case.No penalties will be imposed in this case.
If you cannot attend the performance after purchasing a ticket, no penalties will be applied, but cancellations, changes, or refunds are not available.