You don’t necessarily need your AKB48 Group ID to log in to the AKB48 Ticket Center.
You can simply log in with your registered email address and password.
・After logging in, you can check your AKB48 Group ID on your Account Settings page:
https://zaiko.io/account/settings
・If you have forgotten your password, please reset it here:
https://akb48.zaiko.io/login
Note: You must log out before requesting a password reset.
If you have multiple email addresses, it is possible that a different email was used to create an AKB48 Group ID linked to a fan club (Hashira no Kai / Eizo Soko). Please try logging in with any other addresses you may have used.
In some cases, your account may still be a regular ZAIKO account, not an AKB48 Group ID.
ZAIKO accounts cannot be used for fan club memberships or ticket applications. In this case, your account needs to be converted into an AKB48 Group ID.
▼ How to check on your Account Settings page
“User ID / AKB48 Group ID” is shown → AKB48 Group ID account
“User ID” only is shown → Regular ZAIKO account
If you need to convert your ZAIKO account into an AKB48 Group ID, please contact our support team.