Please open Personal information setting and click the update button to change your account name.
You cannot change your name by yourself for one year after the change.
You cannot change your date of birth by yourself.
If you have registered your date of birth by mistake, please provide us with the following required information and our customer support will correct your date of birth.
*In some cases, we may not be able to accept the change.
Required Information
・Reason for correcting the date of birth
・Correct date of birth
・Documents that can be used to verify your identity
Documents that can be used to verify identity
Please prepare a document that can verify your name, date of birth, photo, and the document's issuer, and that is valid and within the expiration date.
For overseas residents (must be written in English), please prepare a document that can verify your name, date of birth, photo, and the issuing source of the document, and that is valid and within the expiration date.
*Please hide unnecessary information.
Examples: driver's license, passport, etc.