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I applied for a refund, but it has not been refunded

Updated this week

The actual timing of refunds will vary depending on the credit card company/bank, but basically, the processing will be completed within 2 weeks after the refund is announced by the event organizer.

If you use convenience store payment, the refund process will be completed within 2 weeks from the refund procedure deadline.

Refunds will be processed to the credit card used at the time of purchase, so please check the credit card used again.
In addition, If you cannot confirm the refund for a long time, please contact your credit card company/bank directly.


* We do not notify you that the refund has been completed.

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